Payment Policy for Nexaacity

Effective Date: July 05, 2025

At Nexaacity, we strive to provide a seamless and secure shopping experience for our customers. Our Payment Policy outlines the payment methods we accept, how payments are processed, and other important information related to purchasing from our site. Please review this policy carefully before placing an order.

1. Accepted Payment Methods

We accept a variety of secure payment methods to accommodate your preferences. The available payment options include:

  • Credit and Debit Cards: We accept the following major credit and debit cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can choose to pay via PayPal, which provides a secure, easy, and convenient way to complete your purchase.

  • Other Payment Methods: From time to time, we may offer additional payment methods, such as Apple Pay or Google Pay. These options will be clearly displayed during the checkout process.

2. Payment Processing

  • Secure Transactions: All payments are processed securely through encrypted payment gateways to ensure the protection of your sensitive information. Nexaacity does not store your credit card or payment details on our website.

  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email containing your order details. This confirms that your payment has been received and your order is being processed.

  • Payment Authorization: By submitting an order, you authorize us to charge your chosen payment method for the full amount of the order, including applicable taxes and shipping fees.

3. Payment Security

At Nexaacity, we take your privacy and security seriously. We utilize industry-standard encryption technologies to safeguard your payment and personal information during transactions. Our payment processors comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure a secure payment environment.

We do not store sensitive payment information such as credit card numbers, and we never share your financial details with third parties except as necessary to complete the transaction (e.g., with payment processors).

4. Sales Tax

Sales tax will be applied to orders based on the shipping address and applicable state and local laws. The sales tax amount will be calculated during the checkout process and will be added to the total price of your order.

5. Order Review and Payment Errors

  • Payment Errors: If a payment error occurs during checkout, please review the details of your payment method to ensure it is correct and up-to-date. If the error persists, try using an alternative payment method or contact your payment provider for assistance.

  • Order Review: If any issues arise with your order (e.g., payment not processed successfully, product availability, or pricing discrepancies), we will contact you to resolve the issue. In some cases, we may cancel the order and issue a full refund.

6. Cancellations and Modifications

Once an order is placed and payment is processed, we may not be able to modify or cancel it. However, if you need to make changes to your order, please contact our customer support team immediately at info@nexaacity.com or call (719) 596-7003, and we will do our best to accommodate your request before the order is shipped.

7. Refunds

  • Refund Method: If a refund is issued, it will be processed to the original payment method used during the purchase. Depending on your bank or payment provider, refunds may take 7-10 business days to appear in your account.

  • Non-refundable Charges: Shipping charges are non-refundable unless the return is due to a product defect or error on our part.

8. International Payments

For international orders, customers are responsible for all taxes, duties, and customs fees that may be incurred. Please check with your local customs office for more information on these additional charges before completing your purchase.

9. Contact Us

If you have any questions or concerns about our payment policy or need assistance with your order, please feel free to reach out to our customer support team:

Nexaacity
Phone: (719) 596-7003
Email: info@nexaacity.com
Address: 214 Winchester Trl, Goshen, Indiana (IN), United States
Website: nexaacity.com

Thank you for shopping at Nexaacity! We are committed to providing you with a secure and hassle-free shopping experience.