Sales Policy for Nexaacity

Effective Date: July 05, 2025

At Nexaacity, we are dedicated to offering high-quality women’s fashion at affordable prices, ensuring our customers have a seamless shopping experience. By purchasing from our website, you agree to the terms and conditions outlined in this Sales Policy. Please read the following carefully.

1. Product Availability and Pricing

  • Product Availability: While we strive to keep our inventory up to date, product availability may vary. If an item you ordered is out of stock or unavailable, we will notify you as soon as possible and offer you the option to select a different item, backorder, or receive a full refund.

  • Pricing: All prices listed on our website are in USD and are subject to change without notice. However, once your order is confirmed and payment is processed, the price of the item will be locked in. Sales tax and shipping charges, if applicable, will be added to your order during checkout.

  • Promotions and Discounts: We may offer discounts, promotions, and sales events from time to time. These promotions are subject to change and may have specific terms and conditions. Discounts cannot be applied to previous purchases and are valid only for the specified promotion period.

2. Payment Methods

We accept a variety of payment methods to provide you with flexibility and convenience. These methods include:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment providers (as may be available from time to time)

All payments are processed securely through encrypted payment gateways. We do not store any of your sensitive payment information on our site.

3. Order Processing and Confirmation

  • Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase. This confirms that we have received your order and are processing it.

  • Order Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays). Please note that processing times may vary during peak seasons, sales events, or promotions.

  • Order Modifications or Cancellations: Once an order is confirmed and processed, we may not be able to modify or cancel it. However, if you need to make changes to your order, please contact us immediately at info@nexaacity.com or call (719) 596-7003, and we will do our best to accommodate your request before the order ships.

4. Shipping and Delivery

  • Shipping Options: We offer a variety of shipping options to suit your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the delivery method, destination, and order weight.

  • Delivery Times: Delivery times depend on your chosen shipping method and location. Please refer to our Shipping Policy for more details on estimated shipping times.

  • Shipping Restrictions: We currently ship to domestic U.S. addresses and select international locations. Please note that some products may have shipping restrictions based on the destination.

5. Sales Tax

Sales tax is applied to orders based on your shipping address. The applicable tax rate is calculated during checkout and is added to the total price of your order.

6. Returns, Exchanges, and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our Refund and Returns Policy for detailed information on how to return or exchange your items. We offer refunds and exchanges within 30 days of your purchase, as long as the items meet our return conditions.

7. Product Descriptions and Accuracy

We strive to provide accurate and detailed descriptions of our products, including images, sizes, and materials. However, due to variations in monitors and devices, the colors of products may appear slightly different in person. We cannot guarantee that the product descriptions are always free from error.

8. Customer Support

If you have any questions about your order or need assistance, our customer support team is here to help. You can reach us via:

9. Privacy and Security

At Nexaacity, we take your privacy and security seriously. All personal and payment information provided during checkout is protected by secure encryption protocols. Please review our Privacy Policy for more details on how we collect and protect your information.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, with the effective date updated accordingly. We encourage you to review this policy regularly to stay informed about any updates or changes.

By placing an order with Nexaacity, you agree to the terms and conditions outlined in this Sales Policy. We are committed to providing you with the best products and service, and we appreciate your business!

Thank you for choosing Nexaacity for your fashion needs!